Provide white-glove technical support and executive-level communications for escalated customer accounts.
Investigate and resolve complex technical issues, using SQL, APIs, and collaboration with Product and Engineering.
Own end-to-end customer issue resolution and build strong relationships with technical contacts.
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. The company serves nearly 100,000 customers, from Fortune 500 enterprises to small businesses, across a wide range of industries.
Own the client support queue, resolving inbound questions and exceptions across payment rails.
Investigate payment issues including wires, ACH, SWIFT, and stablecoin transactions.
Build runbooks and push fixes to eliminate recurring client problems.
Dakota is a stablecoin infrastructure platform enabling regulated money movement and cross-border settlement for institutional clients. They are a remote-first team across North America and Europe that values high quality work, clear thinking, and ownership.
Serve as a primary technical resource for heat pump, gas, and electric water heaters, providing installation, troubleshooting, and service support.
Partner with engineering, quality, and product teams to resolve field issues, improve serviceability, and translate feedback into product improvements.
Author service bulletins, FAQs, and technical guidance while tracking field trends to support product launches and readiness.
GE Appliances, a Haier company, designs and builds home appliances and is the fastest-growing appliance company in the U.S. The company fosters a culture of innovation, inclusion, and flexibility, empowering employees to explore and build good things together.
Investigate complex operational issues, perform root cause analysis, and recommend corrective actions.
Create visual materials and communication assets for internal initiatives.
Coordinate multidisciplinary projects and support process improvement with stakeholders.
The company is an organization hiring through Jobgether for customer support and operational improvement roles. The culture is collaborative and fast-paced, with a focus on continuous improvement and teamwork.
Manage post-shipment technical claims, shortages, and field issues from intake through resolution.
Investigate complex field conditions by analyzing architectural and structural drawings, bills of material, and manufacturing data.
Coordinate corrective actions with Engineering, Manufacturing, Sales, and Customer Service teams to resolve customer issues.
Cornerstone Building Brands is a leading manufacturer of exterior building products for residential and low-rise non-residential buildings in North America. With over 18,800 team members across North America, the company emphasizes corporate stewardship and ESG responsibility in its culture.